Support
How can we help?
HoopStats is designed for recreational basketball players and groups to manage profiles, sessions, group communication, and basketball activity.
If you experience a problem or have a question, please contact us using the support email below.
Common support topics
- Account sign-in and access issues.
- Profile and account information.
- Creating, joining, or switching basketball groups.
- Group roles and permissions.
- Events, session responses, and attendance.
- Group chat, mentions, replies, and reactions.
- Chronicles and shared group activity.
- Push notifications and notification settings.
- Account deletion and data-related questions.
Contact support
For technical support, account assistance, privacy questions, or general feedback, contact:
When reporting a technical issue, please include a short description of the problem and, if relevant, the device and platform you are using.
Privacy
For information about how HoopStats handles personal data, please read our Privacy Policy.
Account deletion
HoopStats users can permanently delete their account from within the app. Additional information is available on the account deletion page.